Refund Policy

We want you to pay only for a reservation that actually works. This policy explains when you get a refund. Questions: office@globalsynergy.online.

Full refund — if it doesn't verify

If we are unable to deliver a reservation with a genuine, airline-verifiable PNR, or your PNR cannot be located on the operating airline's "Manage Booking" page, we will issue a 100% refund. Contact us with your booking email and we will verify and refund promptly.

What is not refundable

Because each order creates a real reservation immediately, refunds are not available simply because:

• you changed your mind after a valid, verifiable PNR was delivered;
• a visa, airline, or border authority made a decision unrelated to the validity of the reservation;
• the reservation expired as designed (holds are temporary and auto-cancel, by nature of the product);
• you provided an incorrect passenger name or details.

How to request a refund

Email office@globalsynergy.online from the address used at checkout, with your PNR or Stripe receipt. Approved refunds are returned to your original payment method via Stripe, typically within 5–10 business days.

Subscriptions (Nomad Pass)

You can cancel the Nomad Pass at any time; cancellation stops future renewals. The current period remains active until its end. Unused monthly allowances do not carry over.